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CMI Level 3 Certificate in Coaching and Mentoring

Gain the Skills, Confidence and Certification to Become a Qualified Coach and Mentor

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From £100/month for 8 months

Course length: 3-6 months

  • Lifetime access to course materials
  • Expert tutor support
  • Flexible study schedule
  • Official certification upon completion
  • Career guidance and resources

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Speak directly with our Curriculum Programme Lead to discuss your goals and see if this course is right for you.

Chartered Management Institute (CMI) logo

Regulated Awarding Body

This qualification is set by a regulated awarding body, guaranteeing that the course meets high standards of quality and is nationally recognised.

What you'll get

  • Develop Staff to Foster Independence
  • Earn 35% Higher than Non-Qualified Peers
  • Progress to Team Leader, Faculty Manager, L&D Roles
  • Access to CMI Management Direct Resources

Career Kickstart in 3 Steps

STEP 1

Choose Your Path

Select the qualification that matches your career goals. Get instant access to our world-class learning portal and toolkit.

STEP 2

Learn with a Mentor

Don't study alone. Connect with subject matter experts for 1-on-1 guidance, video calls, and unlimited support whenever you get stuck.

STEP 3

Get Certified Fast

Submit your assignments and get graded in record time. With our 98% pass standard, you'll be qualified and career-ready sooner.

Speed Match Promise

Get qualified faster than any other learning provider. Guaranteed.

  • Self-paced learning - accelerate or extend your timeline at no extra charge
  • AI-powered learning assistant, intelligent learning and assessment auto-review
  • Real tutors, integrated messaging and calling, instant responses

Engineered for Growth

World-Class Support

Priority 1-hour responses, on-demand tutor call support, and integrated direct messaging and video calls.

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98% Pass Standard

Proven pass record with expert mentoring until you pass and guaranteed rapid grading turnaround.

98% Pass Standard preview

Assessment Copilot

Confidently pass your assessments with AI-powered tips, automated referencing and word count formatting.

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Exclusive Access

CPD toolkit access, live workshops with industry leaders, and 1-on-1 career mapping with subject matter experts.

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Course overview

The CMI Level 3 Certificate in Coaching and Mentoring is designed to equip current and aspiring coaches, mentors, and managers with the comprehensive knowledge and practical skills required to drive performance through effective people development.

Why this qualification

The CMI Level 3 Certificate in Coaching and Mentoring is the ideal choice for professionals who need more than just a theoretical understanding of coaching. It is specifically tailored for those who will be actively using these skills to develop others in a structured way.

Course Structure

Section 1: Principles of Coaching and Mentoring

  • Define coaching vs. mentoring and understand their specific purposes.
  • Explore directive vs. non-directive styles and situational applications.
  • Apply models such as the Witherspoon coaching continuum and Downey spectrum.

Section 2: Skills Required for Coaching and Mentoring

  • Apply communication techniques: open questioning, active listening, and body language awareness.
  • Understand professional boundaries, ethics, and confidentiality (aligned with EMCC).
  • Learn feedback methodologies and how to create safe learning environments.

Section 3: Impact of Coaching and Mentoring

  • Identify benefits for individuals (performance, confidence), teams (collaboration), and organisations (retention, culture).
  • Understand ROI considerations and measurement approaches.

Principles, Skills and Impact of Coaching and Mentoring

Study Hours: 70

Assessment: Written Assignment

Section 1: Impact of Processes on Individual and Team Needs

  • Identify expected outcomes for individuals (skills, performance) and teams (collaboration).
  • Apply the GROW model (Goals, Reality, Options, Way forward) for individual coaching.
  • Implement the ACHIEVE model for team coaching goals.
  • Apply the Clutterbuck model for mentoring goal setting.

Section 2: Understanding Knowledge, Skills and Behaviours

  • Apply competency assessment techniques: 360-degree feedback, performance reviews, and capability matrices.
  • Conduct systematic gap analysis to identify development needs between current and expected performance.
  • Create development-focused reports to support intervention planning.

Section 3: Stages of Coaching and Mentoring Processes

  • Explain and implement structured stages for coaching (GROW/ACHIEVE) and mentoring (Clutterbuck six-stage model).
  • Customise processes based on specific individual or collective team requirements.

Coaching and Mentoring for Individual and Team Needs

Study Hours: 60

Assessment: Written Assignment

Qualification Specifications

Awarding Body
Chartered Management Institute (CMI)
Credits
13
Regulatory Number
600/9464/3
Regulation
CMI Regulated by Ofqual
Qualification Level
Level 3
Study Method
Remote Online Learning
Assessment
Written Assignments

Frequently Asked Questions

The Award (Unit 3011V1) covers the foundational principles and skills. The Certificate adds Unit 3012V1, which focuses on the **practical application** of coaching models (like GROW), competency assessment, and managing the coaching process for individuals and teams.

No formal experience is required. The Certificate is ideal for managers, HR professionals, or aspiring coaches who want to learn how to apply coaching frameworks practically. It covers both the theory and the 'how-to' of implementation.

Yes. You will learn to apply industry-standard models including **GROW** for individuals, **ACHIEVE** for teams, and the **Clutterbuck** model for mentoring. You will understand how to guide someone through these stages effectively.

Yes. CMI qualifications are widely recognised by employers. This Certificate aligns with EMCC guidelines and demonstrates your ability to apply coaching skills practically, making it valuable for internal coaching roles or associate membership with professional bodies.