CMI Level 3 Award in Coaching and Mentoring
Gain the Skills, Confidence and Certification to Become a Qualified Coach and Mentor
From £120/month for 4 months
Course length: 1-3 months
- Lifetime access to course materials
- Expert tutor support
- Flexible study schedule
- Official certification upon completion
- Career guidance and resources
Schedule Your Free Consultation
Speak directly with our Curriculum Programme Lead to discuss your goals and see if this course is right for you.

Regulated Awarding Body
This qualification is set by a regulated awarding body, guaranteeing that the course meets high standards of quality and is nationally recognised.
What you'll get
- Develop Staff to Foster Independence
- Earn 35% Higher than Non-Qualified Peers
- Progress to Team Leader, Faculty Manager, L&D Roles
- Access to CMI Management Direct Resources
Career Kickstart in 3 Steps
Choose Your Path
Select the qualification that matches your career goals. Get instant access to our world-class learning portal and toolkit.
Learn with a Mentor
Don't study alone. Connect with subject matter experts for 1-on-1 guidance, video calls, and unlimited support whenever you get stuck.
Get Certified Fast
Submit your assignments and get graded in record time. With our 98% pass standard, you'll be qualified and career-ready sooner.
Speed Match Promise
Get qualified faster than any other learning provider. Guaranteed.
- Self-paced learning - accelerate or extend your timeline at no extra charge
- AI-powered learning assistant, intelligent learning and assessment auto-review
- Real tutors, integrated messaging and calling, instant responses
Engineered for Growth
World-Class Support
Priority 1-hour responses, on-demand tutor call support, and integrated direct messaging and video calls.

Assessment Copilot
Confidently pass your assessments with AI-powered tips, automated referencing and word count formatting.
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98% Pass Standard
Proven pass record with expert mentoring until you pass and guaranteed rapid grading turnaround.

Exclusive Access
CPD toolkit access, live workshops with industry leaders, and 1-on-1 career mapping with subject matter experts.

Course overview
The CMI Level 3 Award in Coaching and Mentoring is specifically designed to equip aspiring coaches, mentors, and managers with the foundational knowledge, skills, and behaviours required to support individual and team development effectively.
Why this qualification
The CMI Level 3 Award in Coaching and Mentoring is the industry standard for professionals looking to formalise their skills in people development. Whether you work in business services, healthcare, education, or the public sector, this qualification enables you to support others competently and confidently.
Course Structure
Section 1: Principles of Coaching and Mentoring
- Define coaching vs. mentoring and understand their specific purposes.
- Explore directive vs. non-directive styles and situational applications.
- Apply models such as the Witherspoon coaching continuum and Downey spectrum.
Section 2: Skills Required for Coaching and Mentoring
- Apply communication techniques: open questioning, active listening, and body language awareness.
- Understand professional boundaries, ethics, and confidentiality (aligned with EMCC).
- Learn feedback methodologies and how to create safe learning environments.
Section 3: Impact of Coaching and Mentoring
- Identify benefits for individuals (performance, confidence), teams (collaboration), and organisations (retention, culture).
- Understand ROI considerations and measurement approaches.
Principles, Skills and Impact of Coaching and Mentoring
Study Hours: 70
Assessment: Written Assignment
Qualification Specifications
Frequently Asked Questions
Coaching typically focuses on performance improvement and skill development through non-directive questioning, helping the coachee find their own solutions. Mentoring involves knowledge transfer and career guidance from an experienced mentor to a mentee. This qualification helps you understand when to use each approach.
No formal experience is required. The Award is suitable for beginners as well as those with informal experience seeking accreditation. It provides foundational knowledge applicable in management roles or as a stepping stone to professional practice.
The Award provides foundational knowledge suitable for internal coaching or management roles. Professional coaching practice typically requires higher-level qualifications (Level 5 or 7) and supervised practice hours. This Award is an excellent starting point.
You will explore frameworks including the Witherspoon coaching continuum, Downey spectrum, and references to models like GROW and ACHIEVE. You will learn when to apply different approaches to support development outcomes.


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